The Maltese gaming developer, Pragmatic Play, was established in 2007 as Topgame Technology. Initially focused on the American market, Pragmatic Play’s global reach has now increased to 78 countries and 18 languages. The company’s owners are Anna Yakovleva and Deependra Bhartari, and the team consists of Yossi Barzely, CEO, Mykola Tavanyuk, Global IT, and Victoria Bonner, Head of Marketing.
While Pragmatic Play did acquire a library of slots from TopGame, these games were plagued with glitches, technical snafus, and errors. One such glitch occurred in June 2009, affecting Diablo 13, Wild Sevens, and Dougies Delights. These games were unable to pay out their jackpots because the icons or wild symbols were missing. This hampered the overall playability of the games.
Currently, Pragmatic Play offers mobile and desktop games on its platform. The company’s games are compatible with iOS and Android devices, making it easy to access them while on the go. Users can play Pragmatic Play Slots for free, or choose to play for real money coins. Mobile users can play the games with multiple currencies, and can choose from 31 different interface languages. In addition to online casinos, Pragmatic Play also offers poker and board games.
Many of the games are designed with a simple interface for newcomers and experienced gamblers. Games include American Blackjack, Baccarat, Roulette, and Multihand Blackjack. In addition to the table games, Pragmatic Play offers voice hints that guide players through the rules. Once they have found the rules they prefer, they can access the help of the help desk or a live chat representative. The user interface and support staff are available 24 hours a day to answer questions and guide them.
